Privacy Policy

Introduction

Eway Steel ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and shipping address when you request a quote or place an order.
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
• Communication Data: Records of correspondence when you contact us via email, phone, or WhatsApp.

How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders and quote requests
• Communicating with you about products, services, and order status
• Improving our website, products, and customer service
• Complying with legal obligations and resolving disputes
• Sending marketing communications (with your consent)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party partners who assist with heat treatment, grinding, shipping, and payment processing.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Withdraw consent for marketing communications
• Request data portability

To exercise these rights, please contact us at info@ewaysteel.com.

International Data Transfers

As we operate in China and serve international customers, your information may be transferred to and processed in countries outside your jurisdiction. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: